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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. What is Web 2.0 all about?

A) Web 2.0 is about connecting people and making technology efficient for people.
B) Web 2.0 is about connecting computers and making technology more efficient for computers.
C) Web 2.0 is no longer relevant and should not be discussed.
D) Web 2.0 is about helping clients realize their weaknesses through information sharing and hardware integration.

2. What is the second step in Social Business AGENDA?

A) Globalization
B) Give competitive pricing
C) Growth markets
D) Gain social trust

3. Which IBM product provides an easy-to-set-up team-based content-sharing solution that is a quick first step along the road to a Social Business?

A) IBM Lotus Protector
B) IBM Lotus Quickr
C) IBM FileNet
D) IBM Lotus Symphony

4. What is the capability called that allows a user to upload documents to their own file-store in IBM Connections?

A) Files
B) Folders
C) Docs
D) Forms

5. What capability allows for more than one person to create and update a site that contains helpful information like a FAQ (Frequently Asked Question) in IBM Connections?

A) Wikis
B) Forums
C) Blogs
D) Journals

Solutions: