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| Section | Objectives |
|---|---|
| Topic 1: Solution Sizing and Bill of Materials | - Solution Configuration
|
| Topic 2: Contact Center and Customer Experience Solutions | - Customer Engagement Design
|
| Topic 3: Avaya Midsize Solution Portfolio | - Avaya IP Office Platform
|
| Topic 4: Unified Communications and Collaboration Design | - UC Applications
|
| Topic 5: Implementation and Migration Planning | - Deployment Strategy
|
| Topic 6: Customer Business Requirements Analysis | - Business Objectives and Communication Requirements
|
| Topic 7: Networking and Infrastructure Design | - Infrastructure Requirements
|
1. Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
A) A high availability deployment on two Portwell Cad servers
B) A virtualized high availability Hyper-V deployment
C) A high availability deployment on two Dell servers
D) A high availability deployment on three Dell servers
2. You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.
Based on this configuration of endpoints and users, which ports are required?
A) Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch
B) Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch
C) Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch
D) Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch
3. With Avaya Spaces, which statement is true about the what users can do?
A) Only the Owner/Admin level users can video call.
B) Only Member level users and above can video call.
C) All levels of users can text chat and video call.
D) Guest level users can only text chat other users.
4. Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference.
What would be the least costly solution that will meet their requirements?
A) One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room
B) A Video Collaboration Solution for IP Office XT endpoint with embedded server
C) A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360
D) One MCU9 License for each board room and one XT5000 endpoint In each board room
5. Refer to the IT-FAC scenario and exhibits.


The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones.
What are two characteristics of this mobility solution? (Choose two.)
A) It supports off-premise connectivity.
B) It uses a line of ruggedized endpoints.
C) It operates on a separate DECT network.
D) It utilizes the WiFi network of APs.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B,D |
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