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Cisco 700-101 Exam Syllabus Topics:

Cisco Business Edition 6000 for Sales Engineers Sample Questions:

1. Which three collaboration mechanisms increase customer satisfaction? (Choose three)

A) Ability to access customer data from any device, anywhere
B) Attractive TV advertisements
C) Flexible enhanced customer service processes
D) Effective mail and email communication
E) Frequent phone communication
F) Variety of customer communication channels

2. Which four application layers comprise the Cisco Collaboration Architecture? (Choose four.)

A) Unified Communications
B) Cisco TelePresence
C) Customer Collaboration
D) Unified Access
E) Unified Computing
F) Collaboration Applications

3. Which Cisco Unified Communications application provides voice messaging capabilities with Cisco Business Edition 6000?

A) Cisco Unified Contact Center Express
B) Cisco Unified Communications Manager
C) Cisco Unified Attendant Console
D) Cisco Unified Presence
E) Cisco Unity Connection

4. Which Cisco Unified Communications application is designed to provide enhanced customer care capabilities with Cisco Business Edition 6000?

A) Cisco Unified Contact Center Express
B) Cisco Unified Communications Manager
C) Cisco Unified Attendant Console
D) Cisco Unified Presence
E) Cisco Unity Connection

5. In which two ways does Cisco Business Edition 6000 protect its investment for midsize businesses
that will grow to become enterprise businesses with more than 1000 users in the future? (Choose two.)

A) Cisco Capital financing
B) simplified Cisco trade-in options for servers and endpoints
C) Cisco Business Edition 6000 virtualization
D) functionalities and endpoints that are supported in both Unified Communications solutions

Solutions: