Avaya 72201X Q&A - in .pdf

  • Exam Code: 72201X
  • Exam Name: Avaya Aura® Core Components Support Certified Exam
  • Updated: May 30, 2026
  • Q & A: 96 Questions and Answers
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  • Exam Code: 72201X
  • Exam Name: Avaya Aura® Core Components Support Certified Exam
  • Updated: May 30, 2026
  • Q & A: 96 Questions and Answers
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Avaya Aura® Core Components Support Certified Sample Questions:

1. What do SIP messages captured using the traceSM with "a=showSM" option display as opposed to a regular SIP trace?

A) The message flow details from the network to the SIP container
B) The message flow details from the SM100 to Avaya Aura Communication Manager (CM)
C) The message flow details from the SM100 to the SIP registrar
D) The message flow details from the SM100 to the Avaya Aura Session Manager (SM) Call Processing element
E) The message flow details from SM100 to the PPM servlet


2. After implementation, the Avaya Aura Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura System Manager (SMGR) cannot connect to SM, but can connect to other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?

A) Avaya Aura System Manager (SMGR)
B) Network switch configuration
C) Avaya Aura Communication Manager (CM)
D) Avaya Aura Session Manager (SM)
E) Avaya Aura Utility Server (US)


3. In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?

A) the Avaya Aura Session Manager (SM) server; It is requesting the call history from System Manager.
B) the SIP endpoint; It is requesting its call log to be retrieved from Session Manager.
C) System Manager; It is requesting the call log history from Communication Manager.
D) Communication Manager; It is requesting the call log history from System Manager.
E) the SIP endpoint; It is requesting its contact list to be retrieved from Session Manager.


4. Which three statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose three.)

A) Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'down' into the Message box, then click on Apply.
B) Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'-m down' into the Message box, then click on Apply.
C) Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type
'down' into the text search box, then click on Apply.
D) Export the entire log file to your local PC, and then locally search with an application.
E) Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type
'down' into the text contains box, then click on Apply.
F) Use the Linux command grep -iR "down" /var/log/avaya


5. Which three statements are true regarding Avaya Aura 7.x? (Choose three.)

A) Avaya Aura Session Manager (SM) performs SIP Session Management and Bandwidth Management.
B) Avaya Aura Communication Manager (CM) performs Collaboration Services.
C) Avaya Aura Messaging provides unified messaging for email, voicemail, and fax messages.
D) System Manager (SMGR) frequently sends heartbeats to SIP Entities.
E) Presence Services in Avaya Aura 7 are hosted as an Avaya Breeze snap-in.
F) The database in Avaya Aura Media Server (AAMS) is periodically synchronized with System Manager (SMGR).


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: A,D,F
Question # 5
Answer: A,D,E

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