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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data Tools | 23% | - Describe the benefits of using Decision Matrices and Expression Sets and provide real examples - Explain the purpose and benefits of Integration Procedures and Omnistudio Data Mappers - Design Integration Procedures and related Omnistudio Data Mappers |
| Topic 2: FlexCards | 23% | - Collect and group the customer 360 Information required to show to an end user (Console, FlexCards) - Explain the capabilities, use cases, and purpose of using FlexCards - Design FlexCards to ensure they meet customer requirements/needs |
| Topic 3: Best Fit Solutioning | 27% | - Map process requirements to OmniStudio capabilities and explain the interaction between them - Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices - Create fit/gap analyses between requirements and OmniStudio capabilities |
| Topic 4: OmniScript | 27% | - Identify business process step requirements and map them to OmniScript Components required to implement them - Validate developed OmniScript processes to ensure client expectation alignment - Explain the basic structure of an OmniScript |
Question 1
A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet. Which data source should the team use to make progress on the design?
A. Apex REST
B. DataRaptor
C. Integration Procedures
D. Apex Remote
Question 2
A pop-up window will display additional information about the campaign, such as details about the members. A button must initiate a guided process to add new leads to the campaign. Which two FlexCard features should the consultant recommend to meet these requirements? Choose 2 answers
A. Data Table
B. Interaction Launcher
C. Flyout Action
D. Block Element
E. OmniScript Action
Question 3
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered. What FlexCard feature should the consultant recommend to address this issue?
A. Zones
B. Actions
C. States
D. Flyouts
Question 4
Which three functions are performed by Action elements in OmniScript? Choose 3 answers
A. Send DocuSign emails for signature
B. Get and update data through APIs
C. Display error messages to the user
D. Organize data into multiple pages
E. Get and update data in Salesforce
Question 5
A company needs to create an OmniScript with three steps.
Step 1: Enter customer details
Step 2: Select a product
Step 3: Display a price retrieved from a REST API
The product's price should automatically display in Step 3.
What should the consultant add to the design of the OmniScript to meet these requirements?
A. Integration Procedure Action inside Step 3
B. DataRaptor Post Action between Step 2 and Step 3
C. DataRaptor Post Action inside Step 2
D. Integration Procedure Action between Step 2 and Step 3
Solutions:
| Question 1 Answer: C | Question 2 Answer: C,E | Question 3 Answer: D | Question 4 Answer: A,B,E | Question 5 Answer: A |
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