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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

Which of the following statements are true? (Choose two.)

A. You can view protocol capture logs but not media capture logs.
B. You can view both protocol and media capture logs.
C. Media capture logs can be read only with the support of customer care.
D. You cannot view either type of log file.

Question 2

What type of trunk would you configure to connect to AudioCodes phones?

A. External trunk
B. Phone trunk
C. WebRTC phone trunk
D. Network interface trunk

Question 3

Which feature is used to share a document of size 1 GB size through chat?

A. Attach Button
B. Drag and Drop
C. Workspace sharable link
D. Add web links

Question 4

If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

A. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
B. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
C. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
D. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section

Question 5

How many categories of routing are there in a Call Route under the Call Routing page?

A. 2
B. 4
C. 3
D. 5

Solutions: