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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

1. In which two scenarios should an Administrator use member engagement attributes?

A) Member buys apparel online and gets 400 bonus points if the member belongs to Gold Tier only.
B) Member enrolls in "welcome aboard" promotion for free surprise gift every quarter.
C) Member is eligible for 'Bonus days" if the member constantly speeds more than $500 each month for a year.
D) Member attends three trainings between March 1st and April 30th to get 200 bonus points.

2. A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes how to grant proper access on the user details page

A) Assign the user the analytics profile for analytics for Loyalty.
B) Assign user access to the analytics for Loyalty role.
C) Assign access by checking CRM Analytics plus user
D) Assign user access to permission sets for analytics for Loyalty.

3. What are the three steps required to complete integration between Loyalty and B2C Commerce Cloud when using the reference cartridge?

A) Configure connected app named B2C Commerce Loyalty Connector
B) Configure Loyalty Program preferences for B2C Commerce Site
C) Install Loyalty Management for B2C Commerce Package
D) Add Loyalty Management for Commerce Cartridge
E) Configure connected app named B2C Loyalty Connector

4. The Management team at Cloud Kicks is required to analyze what earning activities are available in the Loyalty Program. What type of user access does the Management Team need to have this information visible in the reports?

A) Read, View All access on Journal Type, Journal Subtype, and Transaction Journal Objects
B) Read, Edit access on Journal Type, Loyalty Member Promotions, and Loyalty Member Benefits Objects
C) Read. Create access on Journal Type, Loyalty Member Currencies, and Partner Products Objects
D) Read, View access on Journal Type, Partner Products, and Loyalty Ledgers Objects

5. Northern Trail Outfitters (NTO) has launched a new promotion, which gives a hat and a pair of gloves to each member of the Loyalty Program that bought a coat in winter. However, winter has arrived, and the reports are missing information about the voucher definition of hat and gloves associated with any existing voucher and have found that there are transactions that contain the coat product.
Which two options should the Loyalty Administrator review to verify why the promotion vouchers associated with the members who have bought coats are missing?

A) That the member is a campaign member of the promotion campaign.
B) That the flow is active and has been created to apply the promotion.
C) That the promotion has specified the Current Liability Amount.
D) That the promotion has been created with the characteristics, correct dates, and the associated Voucher Definition.

Solutions: