Microsoft 77-731 Q&A - in .pdf

  • Exam Code: 77-731
  • Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
  • Updated: Sep 03, 2026
  • Q & A: 35 Questions and Answers
  • Printable Microsoft 77-731 PDF Format. It is an electronic file format regardless of the operating system platform.
  • PDF Price: $59.99
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Microsoft 77-731 Q&A - Testing Engine

  • Exam Code: 77-731
  • Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills
  • Updated: Sep 03, 2026
  • Q & A: 35 Questions and Answers
  • Install on multiple computers for self-paced, at-your-convenience training.
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About Microsoft Outlook 2016: Core Communication, Collaboration and Email Skills - 77-731 Exam

Microsoft 77-731 Exam Syllabus Topics:

TopicDetails
Topic 1
  • sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps
Topic 2
  • forward and reply to messages
  • configure basic Auto Archive settings
  • clean up messages, mark a message as read or unread
Topic 3
  • Sort messages, move messages between folders
  • add new local folders, apply categories
Topic 4
  • adjust viewing details for calendars, modify calendar time zones
  • set free or busy status for calendar items
Topic 5
  • Customize reply messages, change text formats for all outgoing messages
Topic 6
  • Create a message; add or remove message attachments
  • add tracking and voting options
Topic 7
  • Manage the Outlook environment for productivity
  • Print message, calendar, contact, or task information
Topic 8
  • add cc and bcc to messages; ; request a delivery or read receipt
  • create messages by using Quick Parts

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

Skills measured

  • Manage messages (35-40%)
  • Manage contacts and groups (10-15%)
  • Manage schedules (35-40%)
  • Manage the Outlook environment for productivity (20-25%)

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Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

  • The MOS 2016 exam format incorporates multiple projects.
  • MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.

Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016

Download exam skills outline

Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

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