Microsoft MS-740 Q&A - in .pdf

  • Exam Code: MS-740
  • Exam Name: Troubleshooting Microsoft Teams
  • Updated: Oct 25, 2026
  • Q & A: 123 Questions and Answers
  • Printable Microsoft MS-740 PDF Format. It is an electronic file format regardless of the operating system platform.
  • PDF Price: $59.99
  • Free Demo

Microsoft MS-740 Q&A - Testing Engine

  • Exam Code: MS-740
  • Exam Name: Troubleshooting Microsoft Teams
  • Updated: Oct 25, 2026
  • Q & A: 123 Questions and Answers
  • Install on multiple computers for self-paced, at-your-convenience training.
  • PC Test Engine Price: $59.99
  • Testing Engine

Microsoft MS-740 Value Pack (Frequently Bought Together)

CPR Online Test Engine
  • If you purchase Microsoft MS-740 Value Pack, you will also own the free online test engine.
  • PDF Version + PC Test Engine + Online Test Engine
  • Value Pack Total: $119.98  $79.99
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About Microsoft Troubleshooting Microsoft Teams - MS-740 Exam

The Microsoft Troubleshooting Microsoft Teams certification has a strong reputation for a reason — the MS-740 exam tests applied skills, not memorized definitions. Candidates around the world use TorrentValid practice questions to close knowledge gaps before test day.

Microsoft MS-740 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshoot Microsoft Teams voice issues20-25%- Analyze call quality and media flow
- Diagnose network and firewall requirements for voice
- Resolve emergency calling and number assignment issues
- Troubleshoot direct routing and phone system
Topic 2: Troubleshoot federation issues5-10%- Troubleshoot federated presence and messaging
- Verify external access and federation configuration
- Resolve cross-organization communication failures
Topic 3: Troubleshoot teams and channels10-15%- Troubleshoot permissions and access control
- Fix team creation, deletion, and membership issues
- Resolve channel and tab configuration problems
Topic 4: Troubleshoot issues signing into Microsoft Teams10-15%- Diagnose authentication and authorization errors
- Troubleshoot client-side and identity provider issues
- Resolve account and license-related sign-in problems
Topic 5: Troubleshoot issues with Microsoft Teams meetings and live events20-25%- Fix meeting policy and configuration conflicts
- Resolve meeting join and lobby problems
- Troubleshoot audio, video, and screen sharing
- Diagnose live event production and broadcast issues
Topic 6: Troubleshoot issues with files15-20%- Fix file sharing and collaboration issues
- Diagnose file access and sync errors
- Resolve integration with SharePoint and OneDrive

Common Questions About the Microsoft MS-740 Exam

The MS-740 exam, officially known as Microsoft Troubleshooting Microsoft Teams, is the Microsoft test that leads to the Microsoft 365 Certified: Teams Support Engineer Specialty certification at the Specialty level. Passing it validates the skills employers expect from a certified professional.

The MS-740 exam contains 40-60 questions, and you have 150 minutes to complete them. Work out your per-question pace before test day, and flag slow items instead of stalling on them — time pressure, not knowledge, sinks many first attempts. Timed mock exams in the TorrentValid test engines are the most reliable way to build that rhythm.

The passing score for the MS-740 exam is 700 (scale 1-1000), and the official registration fee is 165 USD. If you miss the mark, a retake means paying the full fee again, so book your seat only when you are ready. A practical benchmark: score consistently above the passing line on timed practice tests before scheduling the real exam.

No formal prerequisites; recommended experience with unified communications, Teams administration, networking, and Azure fundamentals

Entry requirements can change, so confirm the latest conditions on the official exam page: https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-740/.

You can book the MS-740 exam through the official registration channels below:

Exam delivery: Online proctored or onsite at authorized test centers. Seats at popular test centers fill quickly, so schedule early once your preparation is on track.

Microsoft recommends the following training options for Microsoft Troubleshooting Microsoft Teams candidates:

Pair any course with the 123 practice questions from TorrentValid to measure how ready you really are before paying the exam fee.

Yes. A free PDF demo of the Microsoft Troubleshooting Microsoft Teams questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.

If you take the corresponding MS-740 exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.

The official Microsoft Troubleshooting Microsoft Teams outline is organized into 6 domains. The first three are:

  • Troubleshoot teams and channels — 10-15% of the exam
  • Troubleshoot federation issues — 5-10% of the exam
  • Troubleshoot issues with Microsoft Teams meetings and live events — 20-25% of the exam

See the complete exam topics section above for the full outline and the weighting of every domain.

Microsoft Troubleshooting Microsoft Teams Sample Questions:

Question #1

A company configures IP address 10.3.0.0 as the Location Information Service subnet.
The Microsoft Teams client does not display the emergency address for a user. You confirm that the user has a
correctly assigned and validated E911 address that includes geo-coordinates.
You observe the following record in the Teams log:

You need to identify the root cause of the issue.
Which segment of the Teams log record identifies the cause of the issue?

  • A. "publiclp":"216.82.234.65
  • B. locationld'inull
  • C. 'ipv4"':"10.3.145.22,,,"subnetLengthIPv4":"20"
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #2

Note: This question is part of a series of questions that present the same scenario. Each question in the series
contains a unique solution that might meet the stated goals. Some question sets might have more than one
correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions
will not appear in the review screen.
You support a Microsoft Teams environment for a company
Team owners report that the following error message displays when they try to add a guest to a team.

You need to recommend a solution to resolve the issue.
Solution: Remove and re-add the owner for the team.
Does the solution meet the goal?

  • A. No
  • B. Yes
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).

Question #3

You need to resolve the issue reported by User4.
How should you resolve the issue? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reveal Solution  Discussion  0

Correct Answer:


Explanation
Table Description automatically generated

Question #4

An administrator for a tenant in Australia assigns direct routing numbers to cloud auto-attendants (AA).
Whenever a call is received by an AA, there is a delay of more than 10 seconds before the welcome message
plays.
You need to review the SBC logs to determine the cause of the delay.
Which log entry identifies the cause of the delay?

  • A. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.1
  • B. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.USEA.1
  • C. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASSE.1
  • D. SERVER: Microsoft.PSTNHub.SIPProxy v.2019.4.24.4 i.ASEA.2
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #5

A company assigns Microsoft 365 E5 licenses to its users.
A user reports that the Microsoft Teams dial pad is missing.
You run the Get-csonlineuser PowerShell cmdlet. You observe the results shown in the following exhibit:

You need to resolve the issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

  • A. Assign a voice routing policy.
  • B. Change the value of the Usagelocation option to US.
  • C. In the Teams admin center, change the coexistence mode to Teams only
  • D. Run the following PowerShell cmdlet: Set-CsOlineVoiceuser -identity -LocationID-telephonenumber
  • E. Run the following PowerShell Cmdlet Set-CsUser -Identity <User UPN> -EnterpriseVoiceEnabled
    $True
Reveal Solution  Discussion  0

Correct Answer: A,C,E  🗳️

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